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Glossary termPublished inWki

Register

Also known as Register incassodienstverlening, Debt collection services register

What does "Register" mean in the Wki?

het register, genoemd in artikel 3, eerste lid:

Er is een register waarin op hun aanvraag verrichters en aanbieders van buitengerechtelijke incassowerkzaamheden worden ingeschreven, die voldoen aan de daarvoor bij en krachtens deze wet gestelde voorwaarden.

Defined in / by

Last updated: 14 October 2026.

What the register holds

Article 3(2) of the Wki lists what the register contains: the registration date and registration mark; the names the collector uses; its name, office address, telephone number and other contact details; the names of its bestuurders; changes; administrative sanctions, suspensions and deletions, each flagged while the decision is not yet final; and a lapsed registration. The Minister keeps the register (Article 3(3)) and Justis runs it. The Justis register showed 277 active entries as at 22 September 2026, each with company name, registration number, registration date and address.

Why a creditor checks it

Registration decides what a creditor can recover. Since 1 October 2026, Article 18 has meant that a debtor does not have to pay a collector that is not registered or whose registration is suspended. No collection costs are owed for that collector's work, and none for the work of a later, registered collector on the same claim. Interest does not run from the unregistered collector's written demand onwards. A check at the moment of instruction is not enough on its own, because a registration can be suspended or struck off later.

How a registration ends

A registration lapses when the annual supervision fee is not paid on time (Article 3(6)); that fee is €1,800 for a sole trader and €7,400 for any other collector (Besluit kwaliteit incassodienstverlening, Article 8.1). The Minister strikes a registration off on request, on death, when the application data turn out to be materially wrong (Article 10), or for a serious breach of Articles 11 to 13 (Article 17). A suspended registration does not count as interrupted; a struck-off or lapsed one does (Besluit, Article 7.2).

Questions and answers

Where can I check whether a Dutch debt collector is registered under the Wki?

In the public register incassodienstverlening that Justis keeps for the Minister under Article 3 of the Wki. Each entry shows the company name, registration number, registration date and address. Gerechtsdeurwaarders and advocaten are not in it; they are exempt from registration under Article 4(2) and appear in their own professional registers.

Can a Wki registration lapse without a decision by the Minister?

Yes. Under Article 3(6) of the Wki a registration lapses when the costs charged under Article 20(1)(a), the annual supervision fee, are not paid or not paid on time. A lapsed registration counts as interrupted under Article 7.2 of the Besluit kwaliteit incassodienstverlening, unlike a suspended one.

Glossary

  • Incassodienstverlener

    degene die buitengerechtelijke incassowerkzaamheden als bedoeld in artikel 1 van de Wet kwaliteit incassodienstverlening verricht of aanbiedt

  • Bestuurder

    de bestuurder van een verrichter of aanbieder van buitengerechtelijke incassowerkzaamheden en degene die het beleid van een verrichter of aanbieder van buitengerechtelijke incassowerkzaamheden bepaalt of mede bepaalt

  • Buitengerechtelijke incassowerkzaamheden

    activiteiten ter verkrijging van voldoening buiten rechte van een vordering tot betaling van een geldsom

Regulations

  • Wet kwaliteit incassodienstverlening (Wki)

    The Wki (Wet kwaliteit incassodienstverlening) regulates out-of-court debt collection from consumers in the Netherlands. Collectors working for a third party or on bought claims must be in the Justis register. Since 1 October 2026 a debtor owes no collection costs or interest to an unregistered collector.

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