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Terms of Service

Version 2.0 · September 2026 · issued by Clarety B.V.

In short. These Terms cover the paid platform and, in Section 23, the website. Your organisation keeps everything it uploads and we process it on your instructions. The platform derives which rules apply to you and shows the rule, the source and the date behind each conclusion, and a person in your organisation decides what to do about it. Our prices and this document are published, and the Data Processing Agreement and the sub-processor list go to anyone who asks for them. This summary is here to orient you. The numbered sections are the agreement.

1. These Terms and the parties

GenCompl.ai is a trademark of Clarety B.V. These Terms are the agreement between Clarety B.V. and the organisation that subscribes to the platform.

Clarety B.V. is registered in the Netherlands and builds AI-supported compliance, risk management and governance software. GenCompl.ai is a business-to-business Software-as-a-Service platform that derives which regulatory obligations apply to a licensed institution, and shows the rule, the source and the date behind each one.

Who you are contracting with

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Where these Terms say "GenCompl.ai", "Clarety", "we", "us" or "our", they mean the entity above. Where they say "you" or "Customer", they mean the organisation named in the Order Form.

You accept these Terms by signing an Order Form that refers to them, by clicking to accept them, or by using the platform. If you accept on behalf of an organisation, you confirm that you are authorised to bind it. The platform is sold to organisations for professional use only. It is not offered to consumers, and the Dutch consumer protection provisions do not apply to this agreement.

2. What these Terms cover, and what covers the rest

Four documents govern the paid relationship, and this one sits in the middle. Two are published and two go out on request, so a buyer can read the whole agreement before signing anything.

DocumentWhat it governsWhere it is

Our Privacy Policy is not part of this agreement. We issue it under Articles 13 and 14 GDPR, and it describes the personal data we handle as a controller. We send the Data Processing Agreement and the current sub-processor list to any customer or prospective customer who asks, and we notify customers of changes to the list as that agreement sets out.

Which document wins

If two documents conflict, they apply in this order: the Data Processing Agreement for anything about personal data, then the Order Form, then these Terms. Your own purchase order terms do not apply unless we have signed them.

What this document also covers. The website is in here, in Section 23. Reading gencompl.ai, using the free scope check and subscribing to the weekly update need no account, no fee and no signature. Section 23 sets shorter rules for them, and it is the only part of these Terms that applies to someone who never becomes a customer. Everything else in this document is between us and a paying organisation.

3. Definitions

Nine terms carry most of the weight in this agreement.

Authorised User. A named individual at the Customer or at a Licensed Entity whom the Customer permits to use the platform under its subscription, identified by a business email address.

Licensed Entity. A legal entity named in the Order Form for which the Customer has bought a subscription. The subscription is priced per Licensed Entity.

Customer Content. Anything the Customer or an Authorised User uploads to or generates in the platform, including the entity descriptions, documents, policies and company data used to build the Customer's model.

Platform Content. The regulatory material we compile and publish inside the platform: regulatory texts, authority publications, deadlines, derived obligations, mappings and definitions, together with the source and date attached to each.

Output. What the platform produces in response to Customer Content or a user's request, including derived obligations, applicability conclusions, summaries and alerts.

AI Provider. A third-party provider of the AI models behind our AI features, engaged as a sub-processor under zero data retention and no training terms.

Permitted Purpose. The Customer's own internal regulatory and compliance work for the Licensed Entities named in the Order Form, including reporting to its own supervisors, auditors and governing bodies. No other purpose.

Regulatory Authority. Any governmental or supervisory authority that supervises the Customer, us, or our activities under this agreement. Examples on the Customer side are De Nederlandsche Bank, the Autoriteit Financiële Markten and BaFin.

Source Terms. The terms of use of the public sources and third-party providers from which Platform Content is obtained.

Terms defined in the Data Processing Agreement and not defined here have the meaning given there.

4. The right to use the platform

You get a licence to use the platform for your own regulatory and compliance work, for the entities you have paid for.

Subject to these Terms and to payment of the fees, we grant you a non-exclusive, non-transferable, non-sublicensable right for your Authorised Users to access and use the platform, the Documentation and the Platform Content during the subscription term, for the Permitted Purpose and for no other purpose.

The licence covers the Licensed Entities named in the Order Form. Other group companies need to be added to the Order Form before their data or their obligations are handled in the platform. This matters more here than in most software, because the unit of the product is the licensed institution: adding an entity changes what the platform derives.

Your advisers

You may give an external adviser, such as a law firm, an auditor or a consultant working for you, access as an Authorised User under your own subscription. You stay responsible for what they do, and you must tell us who they are if we ask. Compliance teams bring advisers in constantly, so we would rather this were written down than handled by password sharing.

5. Accounts and Authorised Users

Access is per named person. You administer your own users, and you answer for them.

You set up and administer accounts for your Authorised Users, you are responsible for the accuracy of the account information, and you are responsible for everything done under your account. You must:

  • keep authentication credentials confidential, and use multi-factor authentication where we make it available;
  • give each Authorised User their own login, and not let a login be used by more than one person;
  • reassign a seat only in full, so that the previous holder loses access at the moment the new one gains it;
  • withdraw access without undue delay when someone leaves or changes role;
  • keep a current written list of your Authorised Users, and give it to us within five working days of a written request; and
  • tell us without undue delay if you know or suspect that someone has gained access who should not have.

You are responsible for the acts and omissions of your Authorised Users as if they were your own.

6. Subscription, fees and payment

Our list prices are published. What you pay, for how many entities and for how long is in the Order Form.

Fees are charged per Licensed Entity per year, at the rate in the Order Form. Our list prices, the unit, the term, the notice period and the ceiling on annual increases are published at gencompl.ai/pricing. We publish them because a buyer should be able to build a shortlist without talking to anyone.

  • Invoices are issued annually in advance on the start date of each contract year, and are payable within 30 days of the invoice date.
  • Fees are exclusive of VAT and any other applicable taxes, which you pay.
  • If you dispute part of an invoice, tell us within ten working days with your reasons and pay the undisputed part by the due date.
  • If an undisputed amount is still unpaid 15 days after we send a written late payment notice, we may suspend access until it is paid.
  • The subscription renews for successive terms of the same length unless either party gives written notice of non-renewal at least 30 days before the end of the current term.

We may raise the fee for a renewal term. Any increase is limited to the ceiling published on our pricing page on the date we give notice, and we will give at least 60 days' written notice before the renewal date, so that the notice period for non-renewal has not yet expired when you learn the new price. Fees already paid are not refundable except where these Terms say otherwise.

7. Your content

What you upload stays yours. We use it to run the service for you, and for nothing else.

As between the parties, you keep all right, title and interest in Customer Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit and display Customer Content only so far as needed to provide and support the platform to you, and as permitted by the Data Processing Agreement. That licence ends when the agreement ends.

You confirm that you hold the rights and permissions needed for us and our sub-processors to process Customer Content as described here, and that the content and its processing do not infringe third-party rights or break the law.

Keep the personal data out

The platform is built to work on entity facts and regulatory texts, not on people. You must not upload personal data that the service does not need, and you must not upload special category data as defined in Article 9 GDPR. If you do, you remain the controller of it and you carry the consequences. We would rather say this plainly than accept the data and manage the risk quietly.

Our backup and restore commitments, including how often we take backups and how long we keep them, are in the Order Form. Restoring from the most recent backup is your sole remedy for lost or corrupted Customer Content.

8. Regulatory content and third-party sources

The regulatory material inside the platform is ours to license, and some of it comes from sources with their own terms. Both facts have consequences for what you may do with it.

We license Platform Content to you for the Permitted Purpose for the term of the subscription. You may read it, export it, and use it inside your organisation, including in reports and submissions to your own supervisors, auditors and governing bodies. You may not:

  • redistribute, resell, sublicense or publish Platform Content outside the Licensed Entities;
  • extract it on a systematic or programmatic basis other than through an interface we provide for that purpose;
  • use it, or the Output, to train or fine-tune any artificial intelligence or machine learning model; or
  • use it to build a product or service that competes with the platform.

Currency, coverage and corrections

Every regulation page, authority page and derived obligation in the platform carries its source and the date it was last checked, and the name of the person who checked it. That is the claim we make. We do not warrant that Platform Content is complete or current for your particular purpose. Where a supervisor has published something we have not yet processed, the supervisor's own publication governs, and you should not treat our silence as a statement that nothing has changed.

When we find a material error we correct it, publish the correction in our corrections log with the date, and notify affected customers where the error could have changed a conclusion. We would rather run a visible corrections log than one nobody can see.

Source Terms

Some Platform Content is obtained from public sources and third-party providers whose own terms apply to it. If we tell you that Source Terms restrict a particular use, you must stop that use promptly. If you do not, we may disable access to the affected content until the issue is resolved.

9. AI features, Output and human oversight

The platform uses AI, and we are specific about which part of an answer the AI produced. Article 50 of the EU AI Act (Regulation (EU) 2024/1689) has applied since 2 August 2026, and this section is written to sit alongside it.

  • Which part is which. The applicability logic is rule based and inspectable: a conclusion carries the rule that produced it, the source it rests on and the date that source was checked. The AI reads, classifies and summarises the material that feeds those rules, and the platform labels where it did so. Do not read a labelled AI summary as if it were a derived obligation.
  • Output can be wrong. Output is generated in part by AI models, which are probabilistic. It may be inaccurate, incomplete, out of date or unsuitable for your situation, and similar Output may be generated for other customers.
  • It is not legal advice. The platform and its Output are decision-support tools. They are not legal, regulatory, compliance, tax or other professional advice, they create no professional relationship between us, and they are not a substitute for the judgement of a qualified adviser.
  • You have to verify it. You are responsible for checking Output against primary sources before you rely on it or act on it, and for the decisions you take as a result. The platform is designed to make that check cheap by putting the source next to the conclusion.
  • A human stays in the loop, and that human is one of yours. Output is reviewed by a person in your organisation before anything is done with it. We do not take decisions based solely on automated processing that produce legal effects concerning anyone, or that similarly significantly affect them, within the meaning of Article 22 GDPR.
  • No training, no fine-tuning, zero retention. We do not use Customer Content to train, fine-tune or develop any AI model, ours or anyone else's. Content sent to an AI Provider for inference is processed under zero data retention terms and is not stored there. These are contractual commitments repeated in the Data Processing Agreement, not settings.
  • Output ownership. As between the parties, and subject to our rights in the platform and to third-party rights, you own the Output generated for you, and you are responsible for how you use it.

Changing the models

We may change the AI models or AI Providers behind our AI features. Where a change is material and within our control, we will give advance notice where that is practicable, and we will update the sub-processor list before the change takes effect so that you can object under the Data Processing Agreement. A model change is a change to the platform. By itself it is not a failure of a service level or a breach of warranty.

The commitment that matters most. The platform tells you which rules apply. It does not decide anything for you. Every conclusion carries its rule, its source and its date so that a person can check it. If you cannot check a conclusion, treat it as unverified and tell us, because that is a defect in the product.

10. Acceptable use

The short version: use it for your own compliance work, through the interfaces we provide, and do not take it apart.

You must not, and must not let an Authorised User or anyone else:

  • use the platform unlawfully, or for a purpose that is fraudulent, infringing or harmful;
  • upload content you do not have the rights to provide, or personal data beyond what Section 7 allows;
  • work around our security, access or zero data retention controls, or reach the platform other than through the interfaces we provide;
  • copy, modify, reverse engineer or decompile the platform, or try to derive its source code, rule logic, model weights or training data, except where the law says that restriction cannot apply;
  • use the platform or the Output to build, train or improve a competing product or model;
  • resell, rent, sublicense or otherwise make the platform available to anyone outside the Licensed Entities;
  • introduce malicious code, or place a load on the platform that interferes with other customers; or
  • use the platform for fully automated decision-making with legal or similarly significant effects, or in a high-risk use for which it is not designed, without the safeguards the law requires of you.

We may suspend access, in whole or in part, where that is reasonably needed to prevent harm, to protect the platform or other customers, or to deal with a material breach of this section. We will tell you why, and restore access as soon as the issue is resolved.

11. Roles under the EU AI Act

We are the provider of the AI system. You are its deployer. The obligations split along that line.

  • What we do. We provide the platform in line with the law that applies to us as a provider, including the transparency obligations in Article 50 of the EU AI Act: making clear that a user is interacting with an AI system, and labelling Output as AI-generated where it is.
  • What you do. You are responsible for your own use, including any obligations that fall on you as a deployer, for keeping that use lawful, and for not putting the platform to a prohibited use or to a high-risk use it was not designed for without the safeguards required of you.
  • What we both watch. AI and data rules are still moving. We may change the platform, these Terms or our practices as reasonably needed to comply with a change in the law, with notice under Section 20.

The platform is not intended to be used as a safety component, and it does not score, rank or profile individuals. If you plan to use it in a way that would make it part of a high-risk AI system under the EU AI Act, tell us first, because that changes what both of us have to document.

12. Data protection and security

For the content you upload, you are the controller and we are the processor. The Data Processing Agreement is the document that binds us.

Where we process personal data contained in Customer Content on your behalf, we act as a processor on your documented instructions and you act as the controller. That processing is governed by the Data Processing Agreement, which forms part of this agreement. Personal data for which we are the controller, such as account administration and business contact details, is described in our Privacy Policy.

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We say the certification is not granted yet because it is not, and because a supervised buyer will check. An ISO/IEC 27001 certificate has never been approved as a certification mechanism under Article 42 GDPR, so when we do hold one we will present it as evidence of a managed security programme and not as evidence of compliance with data protection law.

13. Availability, support and changes to the platform

The numbers sit in the Order Form, so that they can be agreed with each customer and revised at renewal without reopening this agreement.

We will provide the platform and support in line with the service levels set out in the Order Form for the current term. Those cover the availability target, how availability is measured, the support channels and response times, the incident notification timings, and the backup and restore commitments referred to in Section 7.

We may change, improve or withdraw parts of the platform. Where a change would materially reduce functionality you are using, we will give at least 15 days' notice before it takes effect, except where a shorter period is needed for security or to comply with the law. If a change materially reduces functionality for the rest of your term and we cannot offer an equivalent, you may terminate the affected subscription and we will refund the fees you have prepaid for the unused part of the term.

We may not reduce the agreed service levels during a term. A change to them takes effect at your next renewal and only by agreement in the renewing Order Form.

14. Confidentiality

Each party protects what the other tells it in confidence. For us that includes everything in your environment.

Confidential information means non-public information disclosed by one party to the other that is marked as confidential or that a reasonable person would understand to be confidential from its nature or the circumstances. Customer Content is your confidential information. The platform, our rule logic and our Documentation are ours.

The receiving party will use the other's confidential information only to perform this agreement, will protect it with at least reasonable care, and will not disclose it except to its personnel and advisers who need to know it and are bound by confidentiality obligations at least as strict.

These obligations do not apply to information that is public through no fault of the receiving party, was lawfully known before disclosure, is independently developed without using the other party's information, or is lawfully received from a third party without restriction. They do not prevent a disclosure required by law or by a Regulatory Authority, provided the disclosing party gives notice first where it is lawfully able to and discloses only what it is required to disclose.

Who at GenCompl.ai can see your content. In normal operation, nobody. Our personnel open uploaded content only where you ask us to look at a specific problem so that we can support you. Access is limited to named staff, everyone with it is bound by the confidentiality obligation in this section, and every access is logged. You can ask for the log.

15. Audit, and your supervisor

Most of our customers are supervised entities whose own contracts have to satisfy DORA. This section is written for that.

Once in any twelve-month period, on at least 30 days' written notice, you or an auditor you appoint may audit our compliance with this agreement and the accuracy of our invoices, during our normal business hours and without disrupting the service. Each party bears its own costs. We may meet a request under this paragraph by giving you our security documentation, our completed assessment questionnaire and written answers, where that reasonably demonstrates the point being audited.

Nothing in this section limits an audit, inspection or information request made or required by a Regulatory Authority. Where your supervisor requires access to us, to our premises or to our records in connection with your use of the platform, we will cooperate, and the limits in the paragraph above do not apply.

What we give you for your own register

On request, and at least once a year, we provide the information you need to record this arrangement in your register of information: the services provided, the entities providing them, the locations where data is processed and stored, our sub-contracting chain, and our contact points for incidents. If a field required by your supervisor is missing, tell us and we will add it. This is faster than a questionnaire round, and it is a fair thing to ask of any provider selling into supervised institutions.

16. Warranties, and what we do not warrant

We warrant how we work. We do not warrant that regulatory content is complete, and no honest vendor in this market can.

Each party warrants that it has the authority to enter into this agreement. We warrant that we will provide the platform with reasonable skill and care, and that it will perform substantially in line with the Documentation. If it does not, we will correct the non-conformity within a reasonable period, and that correction is your exclusive remedy for breach of this warranty.

That warranty does not apply where the problem is caused by use contrary to our written instructions, by modification of the platform by anyone other than us, or by incorrect or incomplete Customer Content.

Except as stated in this section, and so far as the law allows, the platform, the Documentation, the Platform Content and the Output are provided as they are. We disclaim all other warranties, express, implied or statutory, including implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. In particular we do not warrant that:

  • access will be uninterrupted or free of errors;
  • Platform Content or Output will be accurate, complete or current, including where content is drawn from public sources or third-party providers;
  • the platform will meet your requirements or be fit for a specific regulatory purpose; or
  • using the platform makes you compliant with anything. Compliance is a state of your organisation, not an output of software.

17. Liability

The caps are set against the fee, because that is what the fee is priced for. The carve-outs come first.

Nothing in this agreement limits or excludes either party's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, for intent or wilful recklessness, or for anything else that cannot be limited or excluded under Dutch law. Your obligation to pay the fees is not limited either.

Subject to the paragraph above:

  • neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, business opportunity or anticipated savings, or for a fine imposed on the other party by a supervisor, even if the possibility was made known;
  • each party's total liability for all events in any contract year is limited to the fees paid or payable by you under the Order Form for that contract year; and
  • for breach of Section 14 (Confidentiality) or of the Data Processing Agreement, that limit is three times the fees paid or payable for the contract year in which the events occurred.

Liability for Output

Because Output is generated in part by AI and Section 9 requires you to verify it, we are not liable for loss arising from reliance on Output that you did not verify against primary sources, or from a decision you took on the basis of unverified Output. This does not touch our obligation to provide the platform with reasonable skill and care, and it does not apply where the Output was wrong because we failed to meet that obligation.

This allocation of risk reflects the fees charged and is a basis of the bargain between us.

18. Indemnity

You cover claims that come from your content and your use. We cover claims that our software infringes someone's rights.

You will defend us against third-party claims, and cover the resulting damages and reasonable costs, arising from Customer Content, from use of the platform or Output in breach of this agreement or of the law, or from a breach of Section 8 (Source Terms) or Section 10 (Acceptable use).

We will defend you against third-party claims that the platform, as provided by us and used in line with this agreement, infringes that party's intellectual property rights, and cover the damages finally awarded. This does not cover claims arising from Customer Content, from Platform Content obtained from public sources or third-party providers, from modification of the platform by anyone other than us, or from use after we have told you to stop. If such a claim arises we may, at our option, obtain the right for you to keep using the platform, change it so that it no longer infringes, or terminate the affected subscription and refund the prepaid fees for the unused part of the term.

Both indemnities depend on the indemnified party giving prompt notice, letting the indemnifying party control the defence and any settlement, and giving reasonable cooperation at the indemnifying party's expense. No settlement may impose an obligation or an admission on the indemnified party without its consent.

19. Term, termination and exit

The exit provisions are here because your supervisor requires you to have them, and because a platform that is hard to leave is a platform you should not have bought.

This agreement starts on the effective date in the Order Form and runs for the term stated there, plus any renewal terms under Section 6. Either party may terminate this agreement or an Order Form on written notice if the other commits a material breach that it has not cured within 30 days of written notice, or if the other becomes insolvent or is subject to insolvency proceedings.

You may also terminate under Section 13 (a change that materially reduces functionality) or Section 20 (a change to these Terms that you do not accept).

What happens at the end

  • Your right to use the platform ends, and Authorised User access is closed.
  • For 30 days after the end date, we keep your environment available in read and export mode so that you can retrieve Customer Content and Output in a machine-readable format at no additional charge.
  • After that window, Customer Content is deleted as set out in the Data Processing Agreement. We do not retain it to improve the platform, and it was never retained at the AI layer.
  • Fees that have accrued become payable. Fees already paid are not refunded, except where these Terms provide for a refund.
  • Where you are a supervised entity and need longer to transition, we will agree a reasonable extension of the export window in writing before the end date, on the terms in the Order Form.

Sections that by their nature should continue after the end of the agreement do so, including Definitions, ownership of Customer Content, Section 8 restrictions on Platform Content, intellectual property, confidentiality, disclaimers, liability, indemnities, and governing law.

20. Changes to these Terms

We publish a version number and a change log, and material changes do not take effect in the middle of your term without your agreement.

We may update these Terms. We will notify your account administrator by email of any material change, and it takes effect at least 30 days after that notice, except where a shorter period is needed to comply with the law or to address a security or legal risk. Changes that are not material take effect when we publish them.

If a material change disadvantages you, you may object in writing within 30 days of the notice. If you do, the version in force immediately before the change continues to apply to you until the end of your current term, and you may choose not to renew. Continuing to use the platform after a change takes effect, without objecting, means you accept it.

Earlier versions stay available at gencompl.ai/terms-of-service, because a customer should be able to read the version that applied to them at the time.

21. General

The provisions that do not belong anywhere else.

Entire agreement. The Order Form, these Terms and the Data Processing Agreement are the whole agreement between us on their subject matter and replace anything said or written before. Neither party relies on any statement not set out in them.

Assignment. You may not assign this agreement without our written consent, which we will not unreasonably withhold. We may assign it to a group company, or in connection with a merger, acquisition or sale of substantially all our assets, and we will tell you when we do.

Subcontracting. We may use sub-processors and subcontractors to provide the platform, on the conditions in the Data Processing Agreement, and we remain responsible for their performance.

Force majeure. Neither party is liable for a delay or failure in performance, other than a payment obligation, caused by an event beyond its reasonable control, including a failure of telecommunications, cloud infrastructure or an AI Provider, or an act of a government. If the event continues for more than three months, the other party may terminate on 30 days' written notice.

Notices. Notices must be in writing. Notices to us go to trust@gencompl.ai and to the postal address in Section 1. Notices to you go to your account administrator's email address and to the address in the Order Form.

Severability and waiver. If a provision is held unenforceable, the rest stays in force and the provision applies with the smallest change needed to make it enforceable. Not enforcing a provision is not a waiver of it.

Independent parties. The parties are independent. This agreement creates no partnership, agency or joint venture, and neither party may bind the other.

Publicity. Neither party may use the other's name or marks publicly without prior written consent. We will not name you as a customer, in a customer list or anywhere else, until you have agreed in writing that we may.

Third parties. This agreement does not create rights for anyone who is not a party to it, other than the Licensed Entities named in the Order Form.

22. Governing law and disputes

Dutch law, Dutch courts. We are established in Landsmeer and our customers are supervised in the European Union, so this is the honest answer rather than a convenient one.

This agreement, and any dispute arising out of or in connection with it, including a non-contractual dispute, is governed by the laws of the Netherlands, excluding the conflict of law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. The courts of Amsterdam have exclusive jurisdiction.

Before starting proceedings, each party will raise the dispute in writing and each will nominate a person with authority to settle it. If the dispute is not resolved within 30 days of that notice, either party may go to court. Nothing in this paragraph prevents either party from seeking an injunction or other interim relief at any time.

There is no arbitration clause and no class action waiver in this agreement. Both are common in terms written under United States law and neither is appropriate for a Dutch company selling to European supervised institutions.

23. Using our website

Anyone can read gencompl.ai without an account, a fee or a signature. This section sets the rules for that, and it is the only part of these Terms that applies to people who are not customers.

This section covers the website at gencompl.ai, including the regulation pages, the authority pages, the regulatory calendar, the glossary, the weekly update and the free scope check. You accept it by using the site, and if you do not accept it you should stop using the site. Where you are also a customer, Sections 1 to 22 govern the platform and this section governs the website.

What the site is, and what it is not

The site is published for general information. Nothing on it is legal, regulatory, tax or other professional advice, reading it creates no professional relationship between us, and it is not a substitute for the judgement of a qualified adviser. Access is free and provided as it is. We may change, suspend or withdraw the site or any part of it at any time, and we are not liable to you if it is unavailable.

Accuracy and corrections

Each regulation page, authority page and calendar entry carries its source, the date it was last checked and the name of the person who checked it. We do not warrant that the site is complete or current for your purpose. Where a supervisor has published something we have not yet processed, the supervisor's publication governs. When we find a material error we correct it and publish the correction in our corrections log with the date.

What you may do with what you read

You may:

  • read, print, download and store pages, including for use inside your own organisation;
  • quote from a page, with the source named and a link back to it; and
  • link to any page on the site, provided the link does not suggest an association or an endorsement that does not exist.

You may not republish a substantial part of the site, sell it, present it as your own work, or strip the source, the date or the reviewer's name from material you reproduce. Those three fields are the reason the page is worth reading. Our name, our logo and the design of the site stay ours.

Automated access

We want this material read by search engines and by AI answer engines, and our robots.txt is the authoritative statement of what automated access we permit. Crawl within it and you are within these Terms. We may block a crawler that ignores it, or that places a load on the site heavy enough to affect other readers. We do not ban crawling as a reflex, because a regulation page nobody can find is a regulation page nobody can check.

The scope check and the weekly update

The free scope check answers whether and how a regulation applies, from the facts you enter and nothing else. It carries the article and the source behind each conclusion so that you can check it. It is indicative, it is not a determination and it is not advice. It is also not the platform, and using it creates no subscription and no other agreement between us.

The weekly update needs an email address and nothing more. Every message carries an unsubscribe link, the archive stays open on the site, and what we do with that address is described in the Privacy Policy.

Links, security and liability

We link to supervisors' publications and to other third-party sites. We do not control them and we are not responsible for their content, and a link is not an endorsement. You must not try to gain unauthorised access to the site or to any system behind it, introduce malicious code, or interfere with its availability for other people.

So far as the law allows, we are not liable for loss arising from use of, or reliance on, the site, and Section 17 does not extend a customer's contractual remedies to website use. Nothing in this section excludes liability that cannot be excluded, including liability for death or personal injury caused by our negligence and liability for fraud. Section 22 governs this section as well.

24. How to contact us

For anything about this agreement, the Order Form or the documents it refers to.

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If your question is about personal data that your employer uploaded into the platform, contact that organisation first. It is the controller, and we support it with your request as the Data Processing Agreement requires.

These Terms are published in English.