Terms of Service

Last updated: March 3, 2026

Welcome to GenCompl.ai (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and related products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. About Us

GenCompl.ai is an AI-powered Governance, Risk, and Compliance (GRC) platform designed to help organizations simplify and strengthen their compliance processes. We operate from a Germany-based cloud infrastructure, compliant with the General Data Protection Regulation (GDPR).

Contact details:
📧 [email protected]
🌐 https://gencompl.ai

2. Eligibility

By using our Services, you confirm that you:

Are at least 18 years old or have legal capacity to enter into a binding agreement
Will use the Services in accordance with applicable laws and these Terms
Are authorized to act on behalf of your organization, if applicable

3. Use of Services

You may use our Services only for lawful purposes and in compliance with these Terms. You agree not to:

Use the Services in a way that violates laws or regulations
Attempt unauthorized access to our systems or data
Interfere with the security, performance, or functionality of the Services
Reverse-engineer, modify, copy, or redistribute parts of the Services without written authorization

We reserve the right to suspend or terminate access if misuse is detected.

4. Early Access and Waitlist

During the Early Access phase, features and performance may change as the platform is actively developed. By joining the waitlist or using early access versions, you understand that:

Functionality may be limited and subject to change
Feedback you provide may be used to improve the platform
Access may be withdrawn or modified at any time without notice

Your participation helps us refine the Service — thank you for being an early adopter!

5. Accounts and Security

Some parts of the Service may require account creation in the future. You are responsible for:

Maintaining the confidentiality of login credentials
Ensuring all information provided is accurate and complete
Not sharing access credentials with unauthorized persons

We are not responsible for losses caused by unauthorized access due to your failure to protect credentials.

6. Intellectual Property

All content, software, design, text, logos, and materials available through the Services are the intellectual property of GenCompl.ai or its licensors. Except as expressly permitted, you may not copy, reproduce, distribute, or create derivative works without prior written consent. You retain ownership of your own data and any content you upload or share through the Services.

7. Data Protection and Privacy

Your privacy is very important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data. All processing is performed in accordance with the GDPR and other applicable data protection laws.

8. Third-Party Services

Our Services may integrate or link to third-party tools or platforms (for example, analytics or hosting providers). We are not responsible for the content, availability, or practices of these third parties. Your use of third-party services is governed by their respective terms and privacy policies.

9. Disclaimer and Limitation of Liability

While we strive to provide accurate and reliable AI-powered compliance insights, the Services are provided “as-is” and “as available” without warranties of any kind. GenCompl.ai does not guarantee that the Services will be uninterrupted, error-free, or suitable for every specific regulatory scenario.

To the fullest extent permitted by law, we are not liable for:

Indirect or consequential damages
Loss of business, data, or profit resulting from the use or inability to use the Services
Any claims arising from reliance on analysis or recommendations generated by our AI systems

You remain fully responsible for final compliance decisions and validations.

10. Indemnification

You agree to indemnify and hold GenCompl.ai, its founders, employees, and affiliates harmless from any claims, damages, or liabilities resulting from your use of the Services or any violation of these Terms.

11. Suspension and Termination

We reserve the right to suspend or terminate your access, without liability, if:

You breach these Terms
Your usage poses a security or operational risk to the Service or other users
Required by law or regulatory authorities

Upon termination, your right to use the Service ends immediately.

12. Updates to the Terms

We may update these Terms to reflect product improvements, legal requirements, or operational changes. Updates will appear on this page with a new “Last updated” date. Continued use of the Services following any changes constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by the laws of the Netherlands, excluding its conflict of law principles. The Dutch courts shall have exclusive jurisdiction, unless otherwise required by mandatory law.

14. Contact

If you have questions about these Terms or our Services, please contact us at:
📧 [email protected]